Oncor wants to get some home energy monitors in the field to see how they work and get customer feedback. There are a limited number available, so you would need to act fast to have a chance at one. There are a couple of qualifications, of course.
First you must live in the Oncor service territory. Oncor is the “poles and wires” part of the DFW-area electrical system, not the Retail Electric Provider. (Their general area is in the DFW area but they reach into east and central Texas, as well as some other areas.)
Second, you must have an active smart meter. These are the new meters that Oncor has been deploying, you should have received a door hanger when you had your meter changed out, and the meter must be active. You can check on the Smart Meter Texas website to see if your meter is active.
Here is the information found in the flier that they are distributing:
“Act Now! You may be eligible to receive a free in-home energy monitor!
Oncor is giving away up to 500 FREE In-Home Energy Monitors through the end of the year. The monitor interacts with smart meters and
allows electric customers to monitor energy consumption in a real-time basis. You may be eligible to receive a FREE In-Home Monitor* by
taking the following steps:
1. You must have an active smart meter. You may verify this by logging on to the Texas smart meter web portal at www.smartmetertexas.com and sign up to view your energy usage.
2. Email us at hansupport@oncor.com with “Free IHM Request” in the subject line of the email. We simply need your name, ESI ID number,
which can be found on your electric bill, email address and the address for us to mail the device.
This FREE offer is part of Oncor’s Smart Meter Verification Plan. If you have questions about the program, please contact Lauren Davis at
214.486.5306
*While Supplies Last
This is a limited offer so if you have a new smart meter and are interested in you real time energy consumption here is an opportunity to get a free in-home display and participate in the initial roll out of this new program to help save energy.
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By promoting cleaner energy, cleaner government, and cleaner air for all Texans, we hope to provide for a healthy place to live and prosper. We are Public Citizen Texas.
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I emailed them after I saw your post and was approved to participate in the 500 in-home monitor pilot program. Received the in-home monitor earlier this month, and it has already come in very handy to figure out how much energy various appliances are using. Many thanks for posting this!!!
Glad to be of help.
austinizer —
Do you by chance still have the configuration guide that came with your device? I just changed rates and I cannot figure out how to change the rate in the ecometer?
Thanks!
-Davis
Sorry, we dont a copy of have the instruction set. Perhaps giving the number listed on smartmetertexas.com a try.
Davis,
I don’t know if the configuration guide is online, but the steps are also posted in these videos on Youtube:
http://www.youtube.com/oncor
I’ve had the same problem as you, however. I followed the instructions and also couldn’t change my rate. My new rate is sufficiently close to where I didn’t worry about it so far, but I might call Oncor to find out and post here if I have more info.
You can also call them yourself at 1-800-518-2380. You’ll get a long recorded message about the smart meter program followed by the option to receive support for your in-home monitor.
Hope this helps!
I finally tried every combination of buttons and unplugging and finally found it. Unplug the device, hold all three buttons down while plugging it back in. This does a reset and you can re-configure all parameters.