The Texas Public Utility Commission (PUC) is considering proposed rules changes that will in many ways improve consumer protection, but contains some provisions that could allow retail electric providers (REP) to disconnect medically vulnerable customers who rely on electricity to sustain their lives. Other rules being considered could make it impossible for a consumer who is in debt to a retail electric provider to switch to lower cost services, eliminating their right to choose. (more…)
Posts Tagged ‘shutoffs’
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